Expecting the best

Range Rover Evoque Victoria BeckhamI’ve been fascinated this week by expectation and intent, and how this impacts my quality of life. In particular this has been highlighted for me in the area of customer service.

It all started when I read a blog post by the inimitable Randy Gage in which he talks about his appallingĀ customer service experiences when buying a car.

Continue reading Expecting the best

Have you failed?

Have you? Have you ever tried to do anything and failed? Have you ever been told that you’ve failed, or told there’s no point in you trying? Ever been put down, cast aside, dropped, dismissed or abandoned? Ever felt that you weren’t good enough? Have you? Have you ever felt that you’re not good enough?

Know this one thing: YOU ARE GOOD ENOUGH. Continue reading Have you failed?